Core Social Performance Indicators

The Social Performance Taskforce now has a core list of indicators that was agreed to test during the next 6 months (please find pdf here – note that it will be completed to add definitions and a suggestion for tools that are available to report on the indicators, such as PPI, Iris tool, etc.). In case any one of you readers is interested to use or test these indicators, please send us a mail.

The list was developed based on the comments and input that were received over the last months. The Taskforce encourages you to send any additional comments by email. Please do so no latter than July 9th. Send any comments to us and we will make sure your input is forwarded to the Taskforce.

Defining Social Performance

In its May 2007 Issue of Focus Notes (nr. 41), CGAP gives an in-depth discription of the activities of the Social Performance Task Force (for more background see this link)

The Social Performance Task Force has reached consensus around the following definition of Social Performance:

Social Performance is the effective
translation of an institution’s social
goals into practice in line with accepted
social values; these include sustainably
serving increasing numbers of poor and
excluded people, improving the quality
and appropriateness of financial services,
improving the economic and social
conditions of clients, and ensuring
social responsibility to clients, employees
and the community they serve.

The Triple Bottom Line seems somewhat forgotten in this definition, but in last week's Paris meeting, a lot of progress was made in that direction. Also, a 'final' set of social performance indicators was discussed.

As soon as this final list is available, we will post a link on this blog.

Climate Change implications for Microfinance

MIX released today issue #14 of the MicroBanking Bulletin (MBB) Spring 2007 [download online version here]. Feature articles include possible implications of global climate change for microfinance.

In the article, the authors (Paul Rippey and Elisabeth Rhyne) state that ' Microfinance is not usually considered to be one of the key players in addressing the global warming challenge — unlike, for example the transportation and energy sectors. However, on investigation, the extensive networks of MFIs, branch offices, field workers and customers will be implicated in climate change issues to a surprising extent. As good corporate citizens, MFIs can and should take actions, including awareness-raising among their clients, advocacy with policy makers, and modeling of climate-conscious practices in their own businesses.'

A direct link to the climate change article here.

Need Support from MFIs to Complete Survey

A survey was developed by CGAP's Social Performance Taskforce to help finalize a list of core social performance indicators that can be used to track the social performance of MFIs on a wide scale (e.g., on the MIX Market)

The survey should take about 1 hour to complete. Feedback of MFI's is considered CRITICAL and we thank you for taking the time to participate in the survey, before May 25, 2007. The results of the survey will be presented at the next Social Performance Taskforce meeting (Paris, June 10–12), and a limited number of survey respondents will be invited to share their thoughts in person with Taskforce members.

More information and the survey itself can be found here (
http://www.surveymonkey.com/s.asp?u=962093704522)


En Español:
El Taskforce de Desempeño Social quiere SU retroalimentación para escoger INDICADORES CLAVES DE DESEMPEÑO SOCIAL. Se presentarán los resultados de la encuesta en la siguiente reunión del Taskforce de Desempeño Social (Paris, 10-12 de junio).
Favor de enviar sus respuestas antes del 25 de mayo, 2007. Para acceder la encuesta Presione aquí.

How Green Is My Office?

According to HIVOS, 'Microfinance Institutions (MFIs) not only face the challenge to measure the social and environmental impact of their products and services on a client level, but increasingly think about the environmental impact of their own office as well.'

HIVOS selected some toolkits and references, that in our opinion are quite relevant and useful.
Click here for the full article in PDF.

TSF III takes flight

The TSF project was initiated in 2004 by Triodos Bank in collaboration with GRI in response to the interest of Triodos investees -MFI in implementing the GRI sustainability reporting concept. Two coaches –Teodorina Lessidrenska, GRI Associate and TBL expert consultant, and Geert Jan Schuite, formerly Triodos’ Sustainability Reporting Coordinator and currently consultant at FACET, are providing hands-on assistance to the TSF banks. The second phase of the TSF (2006-07) focused on deepening and broadening of the TSF initiative. Deepening, through coaching, and advice on further improvement of the reporting process, identification of relevant indicators and development of TBL strategies (including the implementation of sustainability management systems); and broadening, is to expand the group of MFIs initiating these concepts in their organisations. Other proposed activities included facilitating (web-based) knowledge exchange in GRI reporting and sustainability management.

Ultimately, these activities have become a foundation for the TSF third phase, when the coaches focus on training development, and also on possible development of a GRI sector supplement for MFIs.

The training modules that are currently being prepared are:

1. Principal and practical implications of the Triple Bottom Line (TBL- What, Why, How?)
2. Understanding the strategic context of sustainability (Basic concepts; Business case and value for the MFI).
3. Guidance and tools for external Triple Bottom Line Reporting (How step-by-step to build a reporting process)
4. Guidance and tools to develop and use indicators to measure and report Triple Bottom Line impact (Introduction of the G3 and practical session on selection of indicators and measurement methods)
5. Assessing relation between Triple Bottom Line and Risk Management (What are TBL risks; Conceptual models for addressing TBL risks on strategic and governance levels)
6. Building and maintaining a Triple Bottom Line Management System (Basic concepts and winning approaches and models)
7. Guidance and tools for evaluating social/environmental relevance of client’s activities
(Overview of existing evaluation methods and their application; examples; development of action plan)

SEEP's Social Performance Progress Brief

The SEEP Network just released its latest Social Performance Progress Brief (March 2007, Vol 1, Nr 3). This briefing series is a SEEP Network initiative to introduce the concepts of social performance to the microenterprise field.
In the brief the authors state that ‘…. for many MFIs [the starting point] has been their mission and commitment to providing access to the poor and helping them improve their social and economic conditions. But while the microfinance industry over the years has adopted a set of financial indicators with clear reporting standards and guidelines to determine the financial health of institutions, there exists no corresponding set of social performance indicators. Recently, the microfinance industry’s widespread interest in complementing financial assessments of MFIs with assessments of their social performance has blossomed into a number of different tools for this purpose.’

Three initiatives are being presented in this Brief, including the FACET BV operated Triodos Bank and the Global Reporting Initiative:Transparency in Sustainability and Finance (TSF) project. For a link click: Social Performance Progress Brief vol. 1 no. 3

Acleda Bank's website has Sustainability Pages

Recently, Cambodian Acleda Bank Plc. made the content of it's Environmental and Social Sustainability Report available via the Company website. You can click on the thumbnail below to visit the report. The Bank is now in the process of producing the 2006 version.

UPsides

'UPsides' is a new magazine about finance and development. It's a quarterly international magazine, published by FMO, the Netherlands Development Finance Company. The first issue is available online: http://www.upsides.nl/Download/Upsides_1.pdf

On Page 24 and 25, the TSF Project is being presented.

Two New Articles

Dear reader,

Two recently published articles are both very interesting to check out (links attached to the covers above)

First off, a document titled "Sustainability Management and Reporting' (UNEP FI, Dec 2006). The document zooms in on the benefits for financial institutions in developing and emerging economies. Quote: ' It is becoming increasingly apparent that full disclosure and transparent reporting around environmental, social and governance issues – in fact the whole spectrum of issues that make up sustainability – is a key differentiating factor between those institutions that are leading and those which are reactive in this complex area.'

The second document, titled 'The do's and dont's of Sustainable Banking' (BankTrack, Nov 2006), challenges banks to 'embark upon the journey towards sustainability'. This document is written not especially for microfinance banks or emerging countries, but it nevertheless contains some interesting viewpoints, for instance this:

' Don’t treat sustainability as a niche market. Do recognize that sustainability is already at the core of all your business activities, as most activities financed by your bank have social and environmental impacts, be they positive or negative. The challenge is to recognize these impacts and shift their balance in a positive direction.'